TENANT Frequently Asked Questions

All applications can be found on our website- CoastalHavenRealty.com.  Any prospective tenant over the age of 18 that would be living in the home must submit separate applications. Please ensure you are applying for the property in which you are interested in. 

Once a tenant has completed the screening process and been approved, an electronic lease will be submitted to all parties. Please read through the lease agreement thoroughly and reach out with any questions PRIOR to signing. Once the lease has been signed by all parties, a link to pay a security deposit via your portal will be sent. All tenant's are required to pay a security deposit. A property will not be secured until the lease has been signed and the security deposit has been paid in full. 

Rent can be paid online via your tenant portal. The tenant portal is accessible 24/7. Should you choose to bring rent to our office during normal business hours, all payments must be certified funds (cashier's check or money order). Our office does NOT accept cash or personal checks. 

Potentially. If you already occupy a home and wish to have an additional occupant live in the home, a separate application must be submitted for the individual. The individual must complete the tenant screening process and be approved. Additional addendums must be signed by all parties before any additional occupant is added to any lease agreement. 

Tenant's are permitted to hang pictures using picture nails in the property - after all, our landlord's want you to feel at home! However, any alterations that require drilling and/or nailing into a stud or using items such as anchors must have landlord approval.

Renter's insurance is a requirement, per the Residential Rental Contract. Proof of renter's insurance will be required in order to obtain keys and may be requested throughout the duration of your occupancy. 

Should you have an emergency such as a fire, call 9-1-1 first!! Then call our office immediately or submit a maintenance request via your tenant portal.